First, we talk

Before the water starts, we make time to hear what you have noticed about your scalp, any sensitivities, and what you would like from your visit.

Then, we look closer

A Certified Trichologist personally examines your scalp using microscopic imaging, and the magnified view appears on screen, so you can see what we are looking at.

A scalp camera resting on a guest’s scalp, with the magnified image of her hair and scalp on the screen beside her

We look at visible scalp condition, hair density, sensitivity and other factors, and explain what we observe as we go. You are welcome to ask questions at any point.

Our head spa is a personal care service. If you have a medical concern about your scalp, please seek advice from a qualified health professional.

How it shapes your care

What we learn from the conversation and the closer look guides the products and scalp-care steps used during your head spa, selected with your scalp condition and sensitivities in mind.

The consultation is part of both of our treatments. The Hikari Way explains how the rest of your visit works.

Explore the Hikari WayExplore the treatments